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Mercure Nairobi Upper Hill
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75 photos
Mercure Nairobi Upper Hill Exterior photoMercure Nairobi Upper Hill Gym photoMercure Nairobi Upper Hill Business photo
Reserve directly with us
up to 10% cheaper
than with Booking.com
Check rooms and rates
From105US$ /night
Check-in
02Jun2026Select date
Check-out
03Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Kenya Road, Upper Hill, Nairobi, Kenya, 00100
-
Close to the commercial hub
Great
8.6
7.9
/10
4.6
4.6
/5

Loved by Mercure Nairobi Upper Hill guests

  • Comfortable beds
  • Spacious rooms
  • Delicious meals
  • Attentive staff
  • Warm welcome
"The hotel is connected to the adjacent Pullman hotel, and guests at the Mercure are able to use their facilities including the swimming pool and gym."
adminmonkey from United Kingdom
read full review
"The rooms are spacious and spotlessly clean, the bed is extremely comfortable, and the meals on offer both at the Mercure and the adjoining Pullman are varied and delicious."
Shuff2014 from United Kingdom
read full review
"My husband and I came from a long safari and this modern hotel provided us with a comfortable, clean, and relaxing oasis for the night."
Chelsea Z
read full review

Amenities

Mercure Nairobi Upper Hill offers a rooftop pool that provides panoramic views of Nairobi's skyline. The hotel includes a well-equipped fitness center, allowing guests to maintain their exercise routines. Business travelers can access five versatile meeting rooms with the latest audiovisual technology.

Rooms

The hotel provides 150 air-conditioned rooms, each featuring a satellite television and a safe for valuables. Select room types include spacious family rooms with additional living areas. En-suite bathrooms are equipped with modern fixtures and complimentary toiletries.

Dining

Dining options include the on-site restaurant, offering a selection of international and local cuisine. Guests can enjoy beverages at the bar, which serves a variety of cocktails and refreshments. A daily breakfast buffet provides a range of choices to start the day.

Location

Located in Upper Hill, the hotel is easily accessible from various parts of Nairobi. Its proximity to key business districts makes it suitable for corporate travelers. The hotel is within a short drive to attractions like Nairobi National Park and the Nairobi National Museum.

Wellness

The Mercure Nairobi Upper Hill features a wellness center offering a selection of spa treatments. Guests can unwind at the sauna after a workout at the fitness center. The hotel promotes health and relaxation through its dedicated wellness services.

Highlights

Location: Accessible to key business districts

Rooms: 150 air-conditioned rooms with satellite television

Dining: On-site restaurant with international cuisine

Wellness: Rooftop pool and wellness center

Must-do experiences

  • Visit Nairobi National Park for a unique wildlife safari experience.
  • Sample nyama choma at Maasai Market for authentic local flavor.
  • Explore the Karen Blixen Museum to dive into colonial history.
  • Discover the vibrant art scene at the Nairobi Gallery on Mondays.
  • Stroll through the Maasai Market for unique crafts and souvenirs.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Superior King Room
Superior King Room
2 persons
335 sq. feet 
1 King-size bed
Shower
Bathtub
room details
King Room
King Room
2 persons
325 sq. feet 
1 King-size bed
Shower
Bathtub
room details

Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.8/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Gift/Newsstand
  • Beauty salon
  • Executive/club floor
  • Lobby
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Exercise gym

Guest Parking

  • Electric kettle

Services

  • Shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Bank service
  • Wake up service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor heated swimming pool
  • Ballroom
  • Spa & wellness centre
  • Sauna
  • Steam room

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities

Bathroom

  • Private bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
Show more

Dining Onsite

At Mercure Nairobi Upper Hill, guests are invited to explore Bizari, a vibrant dining venue that showcases the rich tapestry of African, local, and international flavors. With its modern ambiance, this restaurant serves as a culinary retreat, perfect for indulging in a delightful range of meals throughout the day.
Mercure Nairobi Upper Hill Restaurant photo

Bizari

African, Local, International, European
Ambiance
Modern and inviting, perfect for unwinding after a day in the city.
Key Offerings
Guests can enjoy Halal options at any time of day, with a menu that reflects a beautiful blend of regional and international dishes available for breakfast, lunch, and dinner.
Reservation
Not needed.
Open daily from 06:00 to 22:30.

Mercure Nairobi Upper Hill Location

Kenya Road, Upper Hill, Nairobi, Kenya, 00100
Map view
Kenya Road, Upper Hill, Nairobi, Kenya, 00100
City landmarks
Landmark
Uhuru Park
3.5 mi
Landmark
David Sheldrick Wildlife Trust
1.7 mi
Library
Kenya National Archives
1.3 mi
Park
Jeevanjee Gardens
1.4 mi
Landmark
Central Business District
1.3 mi
Park
The Nairobi Arboretum
1.9 mi
Landmark
August 7th Memorial Park
3.5 mi
Museum
Nairobi National Museum
1.8 mi
Landmark
The Sarova Stanley
2.5 mi
Landmark
Kenyatta International Conference Centre
3.5 mi
Landmark
Upper Hill
2400 ft
Landmark
Kencom House
3.5 mi
Landmark
Nyayo Stadium
2400 ft
Museum
Nairobi Railway Museum
3.5 mi
Landmark
National Museums of Kenya -Uhuru Gardens
2.0 mi
Theatre
Kenya National Theatre
1.5 mi
Mosque
Jamia Mosque
2.5 mi
Landmark
Westlands
2.1 mi
Landmark
The Bomas of Kenya
4.0 mi
Landmark
Anniversary Towers
1.3 mi
Landmark
Coca Cola East Africa & Central Africa
2400 ft
Landmark
Two Ems Associates LTD
2400 ft
Zoo
Snake Park
1.8 mi
Church
All Saints Cathedral
1.3 mi
Landmark
Cathedral Basilica of the Holy Family
3.5 mi
Landmark
Nairobi Gallery
3.5 mi
Landmark
Madaraka Estate
2.7 mi
Gallery
GoDown Arts Centre
4.2 mi
Landmark
Central Park Nairobi
3.5 mi
Golf Course
Railway Golf Club
3.5 mi
Nearby
Upper Hill
1700 ft
Restaurants
Baraka Restaurant
100 ft
Kenya Road
Kitchen 9
100 ft
Mombasa Rd The Crowne Plaza Nairobi Airport
Bonds Garden Restaurant
900 ft
Elgon Road Upper Hill
Larder
1900 ft
Elgon Road Upper Hill
chophouse
1900 ft
Elgon Road Upper Hill
Upperhill Springs
2400 ft
Mara Road
Java House
2700 ft
Mara Road Kenya Medical Association Centre - KMA
Attibassi Coffee
2500 ft
Britam Tower
Explore Nairobi
Explore Nairobi
Top Attractions
Activities
Dining
Entertainment
David Sheldrick Wildlife Trust
6 minutes drive
Home to orphaned elephants, this conservation center offers guided tours and a chance to support wildlife protection efforts.
Kenya National Archives
5 minutes drive
Showcases Kenya's history with an extensive collection of documents and artifacts. A great spot for history enthusiasts.
Nairobi National Museum
10 minutes drive
Features rich displays of Kenyan culture, art, and history. Don't miss the beautiful gardens surrounding the museum.
Nyayo Stadium
9 minutes walking
A significant sports venue in Nairobi, hosting various events and football matches throughout the year.
Hiking at The Nairobi Arboretum
9 minutes drive
Outdoor enthusiasts can enjoy guided hikes through diverse flora and fauna, with breathtaking views along the trails.
Relaxation at Qiongozi Wellness Escapes
8 minutes drive
A holistic wellness center offering spa treatments and yoga sessions, perfect for unwinding after a busy day.
Baraka Restaurant
1 minute walking
Offers a mix of local and international dishes, with a cozy atmosphere. Reservations recommended for dinner.
Kitchen 9
1 minute walking
Known for its buffet and a variety of cuisines in a relaxed setting. A must-visit for a hearty meal after a long day.
Bonds Garden Restaurant
4 minutes walking
Enjoy delicious grilled meals and a laid-back ambiance in a garden setting. Ideal for family outings.
Kenya National Theatre
5 minutes drive
Cultural performances featuring local talent, hosting plays and music events. Perfect for an engaging night out.
Coca Cola East Africa & Central Africa
9 minutes walking
An interactive venue often hosting promotional events and live music, suitable for all ages and fun for families.
Getting around
City Centre
Nairobi23 min  ·  1.2 mi
Airports
Wilson (WIL)6 min  ·  2.4 mi
Jomo Kenyatta (NBO)30 min  ·  12.4 mi
Train
Nairobi Railway Station23 min  ·  1.2 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of US$30 per person per day. 
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Arabic, Hindi, Swahili
Number of floors:
14
Number of rooms:
44
Former name
Crowne Plaza Hotel

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review score
Based on 432 verified reviews
9.5/10
Perfect
97%
Recommend
Breakfast
9.1/10
Cleanliness
9.3/10
Comfort
9.2/10
Facilities
8.8/10
Free Wi-Fi
9.0/10
Location
8.7/10
Paid Wi-Fi
8.7/10
Staff
9.4/10
Value for money
8.4/10
Pros
Helpful staff
Excellent breakfast
Comfortable room
Cons
Run-down accommodation
No fridge
Guest reviews
based on 1111 reviews
4.5/5
based on 113 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews

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Check-in
02Jun2026Select date
Check-out
03Jun2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Amenities
  • Location
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